Subscription Terms

These Subscription Terms apply to subscription-based access to our websites, mobile applications, digital entertainment content, short-form drama content, premium features, and related services collectively referred to as the “Services.”

Subscriptions may be purchased:

• Directly through our website
• Through our mobile application
• Through the Apple App Store
• Through Google Play
• Through another authorized payment provider or distribution platform

Additional terms presented during checkout may apply to a specific subscription plan or promotional offer.

If there is a conflict between these Subscription Terms and the specific information displayed at checkout, the information displayed at checkout will control for that purchase, subject to applicable law.

We may offer different subscription plans, including:

• Weekly subscriptions
• Monthly subscriptions
• Quarterly subscriptions
• Annual subscriptions
• Limited-time promotional subscriptions
• Free or discounted introductory trials
• Other subscription periods displayed at checkout

The features, content, pricing, billing frequency, and duration of each plan will be shown before you confirm your purchase.

Subscription benefits may include access to:

• Premium short-form dramas
• Exclusive episodes or content
• Ad-free or reduced-ad viewing
• Early access to certain content
• Additional viewing features
• Other benefits described on the purchase page

Available subscription plans and benefits may vary depending on your Device, region, platform, promotional eligibility, or payment provider.

Your subscription begins when:

• Your payment is successfully authorized; or
• Your free or discounted trial is activated.

After activation, your Account will receive access to the benefits included in the selected subscription plan.

You are responsible for ensuring that:

• Your payment information is accurate and current
• You are authorized to use the selected payment method
• Your Account information is complete and accurate
• Your Device and internet connection meet the technical requirements of the Services

If your payment cannot be successfully processed, your subscription may not be activated or may be suspended.

The subscription price, applicable taxes, billing frequency, and any introductory pricing will be displayed before you complete your purchase.

By confirming your purchase, you authorize us or the relevant third-party payment provider to charge the displayed amount to your selected payment method.

Subscription prices may vary based on:

• The selected subscription period
• Your location or billing region
• The platform through which you subscribe
• Currency conversion
• Taxes or regulatory charges
• Promotional or introductory offers
• Bundled features or content

Unless expressly stated otherwise, displayed subscription prices do not include charges imposed separately by your bank, card issuer, internet provider, or mobile carrier.

Unless otherwise stated at checkout, subscriptions automatically renew at the end of each billing period.

By starting an automatically renewing subscription, you authorize us or the relevant payment provider to charge the applicable renewal fee to your selected payment method without requiring you to manually approve each renewal.

Your subscription will renew for the same subscription period unless:

• You cancel it before the applicable renewal date
• The subscription is terminated by us
• The payment cannot be successfully processed
• Different renewal terms are clearly disclosed to you
• Automatic renewal is prohibited by applicable law

The renewal price will be the price disclosed at checkout or the then-current subscription price communicated to you before renewal, where advance notice is required.

Deleting the application or stopping your use of the Services does not cancel your subscription.

We may offer free trials, discounted trials, or introductory subscription periods to eligible users.

Before you start a trial, we will display the applicable:

• Trial price, if any
• Trial duration
• Subscription plan included
• Price charged after the trial
• Billing frequency after the trial
• Automatic-renewal conditions
• Cancellation instructions

Unless you cancel before the trial ends, your trial may automatically convert into a paid subscription. You authorize us or the relevant payment provider to charge the disclosed subscription price to your payment method when the trial ends.

The exact time at which a trial ends may depend on the time and date when it was activated and the rules of the applicable payment platform.

Trial eligibility may be limited to:

• New subscribers
• One trial per person
• One trial per Account
• One trial per payment method
• One trial per Device or household
• Users who meet specific promotional conditions

We may determine trial eligibility and may withdraw or modify a trial offer where permitted by law.

Canceling a trial prevents future subscription charges but may cause your premium access to end immediately or at the end of the trial period, depending on the applicable platform.

We may occasionally provide promotional prices, discounts, vouchers, subscription bundles, or limited-time offers.

Promotional offers may:

• Be available only to eligible users
• Apply only to the initial billing period
• Automatically renew at the regular subscription price
• Expire after a specified period
• Be limited to certain Devices, platforms, or payment methods
• Be unavailable to users who previously received the same or a similar offer

The specific conditions of a promotional offer will be displayed before purchase.

Unless otherwise stated, promotional offers cannot be combined, exchanged for cash, transferred to another Account, or applied retroactively.

By purchasing a subscription, you authorize Luxdrama Company Limited and its authorized payment providers to:

• Charge the applicable subscription fee
• Process recurring renewal payments
• Process applicable taxes and fees
• Verify your payment information
• Receive updated payment credentials from your payment provider where supported
• Retry failed payments within a reasonable period

Payment information may be processed by third-party payment providers. We may not directly receive or store your complete card information.

Your payment provider’s terms and privacy policy may also apply to your transaction.

If a subscription payment fails, we or the relevant payment provider may:

• Retry the payment
• Request that you update your payment method
• Temporarily suspend premium access
• Restrict subscription benefits
• Cancel the subscription
• Collect any outstanding amounts where permitted by law

Your subscription may remain active for a limited grace period while payment is retried. A grace period is not guaranteed.

You remain responsible for charges incurred before the subscription is canceled.

You may cancel an automatically renewing subscription at any time before its next renewal date.

Cancellation generally stops future renewal charges. It does not automatically refund payments that have already been processed.

10.1 Website Purchases

For subscriptions purchased directly through our website, cancellation options may be available through:

• Your Account settings
• The subscription management page
• The payment confirmation email
• Customer support at [email protected]

After you submit a cancellation request, we may send a confirmation email to the email address associated with your Account.

If email confirmation is required, your subscription will not be canceled until you complete the confirmation step in that email.

Once your cancellation has been successfully confirmed and processed, your subscription will no longer automatically renew. Unless otherwise stated, you may continue using your subscription until the end of your current paid or trial period.

10.2 Apple App Store Purchases

Subscriptions purchased through the Apple App Store must generally be managed and canceled through your Apple ID subscription settings.

We may be unable to cancel an Apple-managed subscription directly on your behalf.

10.3 Google Play Purchases

Subscriptions purchased through Google Play must generally be managed and canceled through your Google Play subscription settings.

We may be unable to cancel a Google Play-managed subscription directly on your behalf.

10.4 Other Third-Party Purchases

If you subscribed through another payment provider or platform, you may need to cancel through that provider using its applicable subscription-management procedure.

10.5 Effective Date of Cancellation

Unless otherwise stated:

• You may continue using the subscription until the end of the current paid billing period.
• Your subscription will not renew after cancellation.
• Previously paid subscription fees will not automatically be refunded.
• Access to premium features may end when the current billing period expires.
• Canceling your subscription does not automatically delete your Account.
• Deleting your Account or uninstalling the application does not automatically cancel a subscription managed by a third-party platform.

Subscription payments are subject to our Refund Policy.

Canceling a subscription and requesting a refund are separate processes.

A cancellation prevents future renewal charges but does not by itself create a right to a refund for:

• The current billing period
• A completed trial conversion
• A completed renewal payment
• Subscription time that has already been used
• Content that has already been watched or accessed

Refund eligibility depends on:

• The circumstances of the purchase
• The date of the refund request
• The amount of content or Service already used
• The payment platform used
• Applicable consumer protection laws
• The conditions described in our Refund Policy

For purchases made through Apple, Google Play, or another third-party platform, refunds may need to be requested directly from that platform and will be subject to its refund rules.

We may allow you to upgrade, downgrade, or switch between subscription plans.

When changing a plan:

• The new plan may take effect immediately or at the next billing period.
• You may be charged a prorated amount.
• Unused time may be converted into credit.
• The payment provider may apply its own billing calculation.
• Your renewal date may change.
• Access to certain features may begin or end when the change takes effect.

The applicable price and effective date will be shown before you confirm the plan change where supported.

Downgrading a subscription may result in the loss of premium features at the end of the current billing period.

We may change subscription prices from time to time.

Where required, we will provide advance notice of a price change before it applies to a future renewal.

Notice may be provided through:

• Email
• An in-app notification
• Your Account
• The subscription management page
• The relevant payment platform
• Another reasonable communication method

A price change will generally apply from your next renewal date after the notice period.

Where required by applicable law or platform rules, we may ask you to actively accept the new price.

If you do not agree to a price change, you must cancel your subscription before the new price takes effect.

Continued use of the subscription after the new price becomes effective constitutes acceptance of the updated price, where permitted by law.

Subscription fees may be subject to taxes, including sales tax, value-added tax, goods and services tax, or similar charges.

The amount charged may vary based on your billing location and applicable tax requirements.

If your payment method uses a different currency from the displayed subscription price, your bank or payment provider may:

• Convert the transaction into another currency
• Apply its own exchange rate
• Charge currency-conversion fees
• Charge international transaction fees

We are not responsible for additional fees independently imposed by your bank, card issuer, or payment provider.

A subscription provides a limited right to access the content and features included in your selected plan during the active subscription period.

A subscription does not transfer ownership of any content to you.

Content and subscription benefits may change because of:

• Licensing restrictions
• Content availability
• Legal or regulatory requirements
• Technical changes
• Platform requirements
• Product updates
• Business decisions

We may add, remove, replace, or modify individual titles, episodes, features, subtitles, languages, or other content.

The removal of an individual piece of content does not automatically entitle you to a refund unless the overall subscription Service has been materially reduced or applicable law requires otherwise.

Subscriptions are provided for your personal and non-commercial use unless we expressly agree otherwise.

You must not:

• Resell or transfer your subscription
• Share your Account in violation of the selected plan
• Publicly exhibit or commercially distribute subscription content
• Copy, record, download, or reproduce content except where expressly permitted
• Circumvent payment, access, or geographic restrictions
• Use automated systems to access subscription content
• Use the subscription to operate a competing service

We may limit the number of Devices, simultaneous streams, downloads, or Account users permitted under a subscription plan.

We may suspend or terminate subscription access if:

• Payment is overdue or unsuccessful
• You violate these Subscription Terms
• You violate our Terms of Service
• We detect fraudulent or unauthorized activity
• You misuse a trial or promotional offer
• You improperly share or resell access
• Suspension is required for security or legal reasons
• The relevant subscription Service is discontinued

Where reasonably possible, we may provide notice and an opportunity to correct the issue.

We may immediately restrict access where necessary to protect the Company, the Services, other users, payment providers, or third parties.

Termination for a violation does not automatically entitle you to a refund.

If you believe that a subscription was started or renewed without your authorization, please contact us promptly at:

[email protected]

You should also contact the applicable bank, card issuer, app store, or payment provider to secure your payment method.

We may request information to verify:

• Your identity
• Account ownership
• The relevant transaction
• Device and Account activity
• Whether the purchase was completed by an authorized household or Account user

We may temporarily restrict the affected Account while the transaction is investigated.

We do not guarantee that subscription Services will always be uninterrupted, error-free, or available on every Device.

Temporary interruptions may result from:

• Scheduled maintenance
• Emergency maintenance
• Network problems
• Software updates
• Security incidents
• Third-party platform failures
• Events outside our reasonable control

Where a significant interruption caused by us materially prevents use of a paid subscription, we may provide an extension, account credit, alternative access, partial refund, or another reasonable solution in accordance with our Refund Policy.

We may modify, replace, suspend, or discontinue a subscription plan.

If we materially reduce the principal benefits of an active paid subscription, we may, where appropriate:

• Notify you in advance
• Allow you to continue until the end of the current billing period
• Offer an alternative subscription plan
• Provide replacement benefits
• Allow cancellation before the change takes effect
• Provide a proportional refund where required

Minor feature updates, content rotation, design changes, or changes that do not materially reduce the overall subscription Service may be implemented without compensation.

We may update these Subscription Terms to reflect:

• Changes to our subscription plans
• New features or payment methods
• Changes to billing or cancellation procedures
• Legal or regulatory requirements
• Security, technical, or operational changes
• Changes to third-party platform requirements

The updated Subscription Terms will be published through the Services, and the “Last Updated” date will be revised.

For material changes, we may provide additional notice through email, your Account, the application, or another reasonable method.

Your continued use of an active subscription after updated terms become effective constitutes acceptance of those terms, subject to applicable law.

These Subscription Terms form part of the agreement between you and Luxdrama Company Limited.

Your subscription is also governed by our:

• Terms of Service
• Privacy Policy
• Refund Policy
• Any additional terms displayed during checkout
• Applicable third-party payment platform terms

If a provision of these Subscription Terms is found invalid or unenforceable, the remaining provisions will continue to apply.

For questions, concerns, or support regarding your subscription, please contact us at: